Understanding How iHuman Is Scored
Unlike Shadow Health which rewards thoroughness in history-taking, iHuman scores efficiency alongside completeness. The platform tracks every question you ask and every test you order — asking redundant questions or ordering unnecessary tests costs points in the efficiency domain.
The five scored domains in most iHuman cases are: History and Physical (H&P), Differential Diagnoses (DDx), Diagnostic Workup, Master Needs and Management (MNM), and overall clinical reasoning quality. Students who come from Shadow Health often over-ask in iHuman, which hurts their efficiency score.
Section 1 — History and Physical (H&P)
The iHuman H&P follows the standard clinical format: Chief Complaint, History of Present Illness (HPI using OPQRST or OLDCARTS), Past Medical History, Medications, Allergies, Family History, Social History, Review of Systems, and Physical Examination findings.
The key difference from Shadow Health is that iHuman expects you to ask targeted, relevant questions rather than exhaustive screening questions for every system. If the patient presents with chest pain, asking detailed urological history questions will flag as inefficient. Focus your questioning on what the chief complaint clinically demands, then broaden only where relevant findings suggest it.
Section 2 — Differential Diagnoses (DDx)
The DDx section is where most students lose the most points. iHuman expects you to list multiple possible diagnoses ranked by likelihood — typically three to five — with clinical reasoning for each.
The platform scores you on whether your leading diagnosis is correct, whether your list covers the major must-not-miss diagnoses (life-threatening conditions that must always be considered), whether each DDx has appropriate supporting findings, and whether you have excluded common alternative diagnoses.
For James Monsoor specifically, the DDx requires distinguishing between cardiac, pulmonary and musculoskeletal causes of his presenting symptoms before arriving at the most likely diagnosis.
Section 3 — Diagnostic Workup and Ordered Tests
This is the efficiency test. iHuman penalises "shotgun" ordering — ordering every available test regardless of clinical indication. Order only tests that will meaningfully change your clinical reasoning based on the current differential.
For a patient with suspected cardiac involvement, an EKG, troponin and BNP are clearly indicated. A full toxicology screen is not unless there is specific clinical suspicion. Think through each test before ordering it: what result am I expecting, and how will a positive or negative result change my leading diagnosis or management plan?
Section 4 — Master Needs and Management (MNM) Plan
The MNM plan is where iHuman tests your ability to address all identified patient needs — not just the primary diagnosis. Needs are categorised as immediate, short-term and long-term, and the plan should address each identified need with a specific, evidence-based intervention.
A common gap is addressing only the primary diagnosis and missing secondary needs — for example, addressing the acute presentation but failing to address pain management, patient education, follow-up planning or referral to specialists. iHuman scores completeness of the management plan across all domains.
Section 5 — SOAP Note Documentation
The iHuman SOAP note is scored on both format and content. The Subjective section should capture the chief complaint and HPI in the patient's own words. The Objective section documents physical examination findings and diagnostic results. The Assessment section states your leading diagnosis with clinical reasoning. The Plan section outlines management across all MNM domains.
Common errors include writing the SOAP note in first person ("I found...") rather than third person, omitting diagnostic results from the Objective section, and writing a Plan that repeats the Assessment without adding specific management steps.
Get Completed iHuman Case Studies
NursingProxy has completed, verified iHuman case studies available for James Monsoor and Jennifer Lee. Each purchase includes all five sections — H&P, DDx with rationale, MNM plan, ordered tests and results, and SOAP note documentation. Documents are available individually or as a full bundle.
Preview the first pages of any section before purchasing. Full bundle for each patient is $35.